Privacy policy

Last Updated: June 23, 2026

Welcome to Ruby Elixirs. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or interact with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely through third-party payment providers)

  • Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Viewed

  • Website Usage Data

  • Referring Website Information

Marketing Information

If you voluntarily subscribe to our marketing communications, we may collect your preferences regarding products, promotions, and offers.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Delivering products and services

  • Managing customer accounts

  • Providing customer support

  • Sending order confirmations and shipping updates

  • Improving our website, products, and customer experience

  • Detecting fraud and preventing unauthorized transactions

  • Complying with legal obligations

  • Sending promotional communications (where permitted by law)

You may opt out of marketing communications at any time.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember user preferences

  • Analyze website traffic

  • Improve website performance

  • Personalize content and advertisements

  • Maintain website security

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

4. Third-Party Services

We may engage trusted third-party service providers to operate our business and website, including:

  • Payment gateways

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics providers

  • Marketing and advertising platforms

  • Customer support software

These third parties may have access to information necessary to perform their services but are required to protect your information and use it only for authorized purposes.

We are not responsible for the privacy practices of external websites linked from our website.

5. Payment Security

We do not store complete payment card information on our servers.

Payments are processed through secure third-party payment providers that use industry-standard encryption and security measures. Customers should review the privacy policies of those payment providers for additional information.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information from:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss

  • Misuse

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized where feasible.

8. Customer Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • OTP out of marketing communications

  • Request information regarding how your data is processed

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our website and products are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor without appropriate consent, we will take steps to remove it.

10. Compliance with Indian Laws

Ruby Elixirs endeavors to comply with applicable Indian laws relating to privacy, data protection, consumer protection, and electronic commerce, including applicable provisions under the Information Technology Act, 2000 and related rules, as amended from time to time.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Ruby Elixirs
Email: founders@rubyelixirs.com
Phone No. 9958679753

We will make reasonable efforts to respond to inquiries in a timely manner.